Category: Twitch Drops
Issue: Players may encounter an "UNABLE TO LOAD REWARDS" error or fail to receive one or both Locker Codes when attempting to claim 2K26 Locker Codes from the NBA 2K27 Gameplay Trailer & Roadmap Reveal livestream.
Status: Resolved
Updates:
- [July 29, 1 AM PT]
- We have resolved the issue that was preventing some users from claiming their 2K26 Locker Codes from the NBA 2K27 Gameplay Trailer & Roadmap Reveal Twitch Drops.
- If you previously encountered this error, please clear your browser cache, then visit the NBA 2K Twitch Drops page and follow the steps provided. Your Locker Code(s) should now appear there.
- [July 28, 5 PM PT]
- Watch time progress was tracked properly and is not lost. We’ll share updates as soon as more information is available.
- [July 28]
- We are working on a resolution for affected users. Thank you for your patience and understanding.
Community Discussion: https://discord.com/channels/887383292142297089/1531689659762086108
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